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Kelly McDonnell-Arnold

Kelly McDonnell-Arnold believes with the right skills, tools, mindset, and support – you can achieve true eminence. Her secret weapon? She’s a professional therapist and an expert in advising business clients. We challenge you to find another expert with this custom-blend of experience.

She can journey with you towards openness and receptivity to the very things you might move away from. She will help you look deeper, develop fresh capacities to live with your challenges, and see them in entirely new ways. As a therapist, her job is to help you use awareness to access a deep sense of the source of your creativity and true nature.

Kelly is devoted to supporting her entrepreneur, public, and private sector clients in achieving excellence – on your terms. She is remarkably passionate about improving performance as judged by your customers, peer organizations, your board, your staff, and other stakeholders. Tapping into her 10+ years’ experience in coaching, facilitation, and therapy, she inspires clients like you to make lasting performance improvements and realize your most important goals with simple and actionable advice.

When you are able to understand what’s happening under the surface while in the midst of a change, you are able to dig deep and transform performance, emotional intelligence, teamwork, and culture – like no one else. Kelly guides you to do this so well – you won’t even notice it happening.

Kelly joins Pivot with a comprehensive background in planning and managing cross-functional business operations and facilitating LEAN process improvements.  Her tailored, systematic improvement approach delivers sustainable results aligned with your strategic plans and objectives. She generates quick results using a combination of lean tools and techniques, management coaching, and visual management systems.

Kelly owns Bliss Counselling and Psychotherapy, a boutique private practice in Uptown Waterloo where she brings vitality and encouragement blended with a natural professionalism to the office every day.

Kelly has a Master’s of Business Administration (MBA) majoring in Health Care from Niagara University, a Masters in Forensic Sexology from Curtin University in Western Australia, a double Honours Degree in Psychology and Sociology from Wilfrid Laurier University, as well as a Black Belt in LEAN methodology. Kelly is also a Registered Social Worker through the Ontario Association of Social Workers and Social Service Workers. She also brings with her an abundance of elite coaching experience having coached a National Synchronized Swimming team that competed at the Pan American Games in Brazil.